Warranties & Guarantees
Our Warranties & Guarantees
The S&G Guarantee
This is our umbrella promise, and it has three parts: the No Surprise Guarantee on your price, the Total Satisfaction Warranty on the floor you choose, and the Lifetime Installation Warranty on our work.
Product Warranties
Every carpet, hardwood, laminate, luxury vinyl plank, and sheet vinyl floor we sell is backed by the manufacturer, covering things like wear, staining, and fading. Coverage varies by product, and there are a few simple things you can do to keep yours valid.
Installation Warranties
Our workmanship is guaranteed for the life of your floor. If anything isn’t right with the way it was installed, we’ll make it right.
Questions About Your Floor? We’re Here to Help
Whether you’re planning a project or caring for floors you already have, our team is glad to help. Stop by a showroom to talk it through, or schedule a free in-home estimate, and we’ll bring the answers and the samples to you.