Before you begin shopping for flooring, you need a rough estimate of how much you need and a cost estimate.
Carpet Care & Maintenance
If your flooring is not properly maintained you could cause damage to your new floors or void your warranty. Below you will find links to videos and articles that you can use to ensure you are caring for your floor properly.
Maintaining Your Carpet
General Maintenance
- Use Entrance Mats
- Place mats inside and outside of your entrances to trap soil before it can be tracked into your home.
- Vacuum Regularly
- You can never vacuum too often. Manufacturers recommend a vacuum with a properly set beater bar, one that will raise the pile while it removes soil.
- You should be vacuuming your home 1x per week for every person or pet in the home. For example, if you have a family of four with two dogs and a cat, you should be vacuuming 7 times per week, particularly in high traffic areas where the whole family is regularly.
- Blot Up Spots Immediately
- Immediate attention to spills and spots will make removal easier. Follow Spot Removal Instructions recommended by the yarn manufacturer.
- Clean Regularly
- Clean your carpet before it shows traffic patterns. Soil particles can damage your carpet yarns. Follow recommended cleaning procedures to prevent voiding your warranty. Professionally clean your carpets with hot water extraction at a minimum of every 12-15 months.
- Remember, a spot is not a stain. Stains cannot be removed and have permanently dyed the fiber of the carpet.
- Spots can be cleaned and will come out with the correct treatment. Often, you won’t know if it’s a spot or a stain until you try to clean it. Spots can become stains if left untreated for too long.
- Staining is essentially dyeing the carpet another color.
Useful Videos & Links
Care
Warranty
Vacuuming & Professional Cleaning
- The ideal vacuum has an adjustable beater bar
- The beater bar should be adjusted so it’s just barely flicking the top of the carpet fibers.
- Its purpose is to shake the fibers so dirt falls loose and can be vacuumed up.
- It’s not made to dig into the carpet fibers and “scrape” dirt off; this scratches your carpet fibers and dulls the color.
- If you have soft, plush carpet, avoid the ultra-powerful vacuums; they are too strong and will wear out your carpet fibers faster than
normal wear and tear. That much suction is not necessary to clean your carpet. - Vacuum once per week for each person and pet in the home
- Make 4-5 passes over each area
- Alternate direction when vacuuming. For example, if you went north/south the last time you vacuumed, go east/west the next time.
- Professionally clean your carpets with hot water extraction at a minimum of every 12-15 months. Schedule a cleaning as soon as
they start looking dirty – you can never clean your carpet too soon. - Waiting too long can cause permanent damage to the fibers, such as loss of tip definition and micro-scratching of the fibers, which
makes the carpets look worn or matted. - To maintain your warranty, it is required to maintain all cleaning receipts.
- Deep cleaning your carpet refreshes the fibers and pulls dirt and oils out of the carpet that dry vacuuming simply can’t do.
- We do NOT recommend using a DIY steam cleaning machine. Most of these machines are not cleaned between uses, and they don’t
perform as well as a professional truck-mounted hot water system. - Proper vacuuming and professional annual cleaning will help the overall appearance, durability, and longevity of your new carpet. Lack of proper maintenance will ensure premature wear, untwisting of the yarn tufts, and dissatisfaction with your product, and void the warranties.
Spills & Spots
- Remove spills as quickly as possible to reduce the chances of staining
- Staining is influenced by how long the spill is on the carpet and the temperature of the environment. If something is hot and on there for a long period of time, it is more likely to stain than something cold, and on there for a short period of time.
- No carpet is stain-proof
- All modern carpets are treated with stain resistance when manufactured.

