Limited Lifetime Installation Warranty

At S&G Carpet and More we offer a Limited Lifetime Warranty for both our carpet and hard surface installations. In short, for our residential owner-occupied installations we warrant the flooring installation as long as you’re living on the floor. This means in most cases in 2, 5, or 10 years after installation if you’re having an issue with the carpet needing to be restretched or a plank comes up unexpectedly – we’ve got you covered. Simply call our showrooms to get in touch with Customer Service and we will send someone out to fix the issue for free.

Lifetime Hard Surface Installation Warranty

The Hard Surface Installation Warranty protects you, the original purchaser, if you have purchased an S&G Hard Surface floor for your own use in an owner-occupied residence. S&G Carpet and More’s Limited Hard Surface Residential Installation Warranty applies to the flooring that has been installed by a certified S&G Carpet and More installer. The labor must be purchased directly from S&G Carpet and More. S&G warrants that the original installation was done to the standards of the State Contractors Board. Repairs like: lifting moldings, seams and visual problems that may be repaired by a S&G certified installer will be warrantied. All areas must be empty to perform warranty work.

This warranty is not transferable and does not cover abuse, neglect, maintenance issues, moisture, water damage, animal damage, or acts of nature.

S&G Carpet and More is not responsible for cutting doors if a thicker product is being install. S&G is not responsible for painting or touching up baseboards; expect damage if the old base is being removed and reinstalled. S&G is not responsible for paint lines on walls or wallpaper lines showing if anew thinner product is being installed.

This warranty is void if the “General Terms and Conditions” have not been followed.